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1. Public Grievance Petitions

The Principal Secretary, DPAR (Janaspandana) reviews the progress of the disposals of Public Grievance Petitions pending in the office of Deputy Commissioners, Chief Executive Officers and District Superintendent of Polices and visits the districts where the pendency of grievances is more and gives instructions to the District level officers to dispose of the pending petitions. The Officers and Officials of the DPAR (Janaspandana Cell) will review the disposal of public grievances petitions and also gives instructions and suggestions regarding action to be taken about the disposal of public grievance petitions.

2. Conducting of Hobli Level Janaspandana Meetings

The DPAR (Janaspandana) will monitor the Hobli Level Janaspandana Meetings and issue instructions to the Deputy Commissioners and other Officers for effective implementation/functioning of this programme. The programme of Hobli level Janaspandana meeting was started throughout the state on 20-9-2008. This programme is in operation in all the districts and has been quite successful. This programme is a most popular one in redressing the grievances of the people at their doorstep. After the launch of this programme, there has been considerabl reduction in the number of people approaching the concerned authorities of the State/District/Taluk headquarter.

3. Food Security

At District level a three member committee is formed consisting of Deputy Commissioner, Chief Executive Officers of Zilla Panchayat and Secretary in-charge of the district to look into the redressal of all grievances concerning Food Security Schemes of Government of Karnataka, namely, Public Distribution Scheme (P.D.S.), I.C.D.S, Mid-day meal scheme etc.

on 1st Saturday of every month the grievances relating to Food Security Schemes will also be taken up in the Hobli level Janaspandana meetings and decisions will be taken on the petitions received. Additional Chief Secretary & Development Commissioner reviews the reports received from the districts and issue appropriate instructions to the concerned District Authorities.